Business and Career

HTTPS is your friend

You have created a great website. You are hoping to sell and make great revenue. There is a caveat that is pretty important. If your website is a simple http://www…….com, your visitors will see a “NOT SECURE” next to your web address. This will make them skeptical to continue...

spacer

Is Your New Company Ready?

You dreamed, you thought, you implemented your idea, you fought, you struggled, and now you own a Company! Your dream is becoming true. What now? Have you covered every angle? Are you ready to hit the market running? Have you implemented all the necessary measures to catapult you to...

spacer

Here’s What Makes the Facebook Data Breach so Harmful

While the recent hack didn’t expose financial info, experts explain that personal data can be even more valuable By Allen St. John October 05, 2018 The Facebook data breach that affected as many as 90 million users last week was different from other recent examples in a way that concerns security...

spacer

Debate: Finance or Customer Support?

Chargebacks – Fraud – Claims – Disputes – Refunds Here is the deal: A lot of Customer success directors want to own the Risk/Chargeback manager of the company they work for. Not so fast. Do you know the difference between a refund and a chargeback? Do you know the...

spacer

Clear Information = Success

Are you aware that the real estate of your e-commerce website is gold? Imagine an actual brick and mortar store. You walk in and see exactly what they offer. No surprises there. Don’t you think that it is to your advantage to treat your website the same way? Your...

spacer

Know your Geography to succeed in Sales!

Geography? YES Geography has everything to do with returns, loss of revenue, chargebacks, fraud and lost inventory. Whether you sell tangible or intangible goods online, you MUST know your global Geography. If you sell anything that has to do with technology, it’s better to exclude some countries, rather than...

spacer

Automation is not your panacea!

Automating your procedures, is not a panacea. You cannot automate everything when you sell online and depend on your customers to succeed as a brand, product, or company. You can add filters, subscribe to companies to do your reporting and sales, but you cannot automate everything, no matter what...

spacer

Organizing your online sales

Check out this questionnaire below. We have all the plans and answers to help you succeed and protect your revenue. 1. Have you setup all your payment portals? 2. Is your back end “talking” to all your payment portals? 3. Does your back end put in place filters to...

spacer

Fraud And Chargebacks

The Risk-Squad Method Back Office Strategies: • Flag more than two attempts by the same cc number. • Create a fraud email list in your back end and do not allow purchases to go through. In other words, block those. • You MUST create email alerts that go to your...

spacer

Selling online? Get Organized

Everyone is trying to make money online. Are you doing it the right way? Do you know the restrictions? Are you an authorized seller? Don’t fall in the trap of being unauthorized. Are you setup for success? From honesty to the buyer, return/cancellation policies, fully organized back end, to...

spacer