Chargebacks and Fraud

Special Offer for 2019

  I would like to wish all my colleagues and clients a very happy and prosperous new year! I am offering a free consultation to go over your business’ needs, valid until July 31, 2019! Just contact me and I will be happy to help your company set up...

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Is Your New Company Ready?

You dreamed, you thought, you implemented your idea, you fought, you struggled, and now you own a Company! Your dream is becoming true. What now? Have you covered every angle? Are you ready to hit the market running? Have you implemented all the necessary measures to catapult you to...

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Does your back end talk?

Is your website’s back end properly engineered? Does it “talk” to your payment processors? Does it update whenever you issue a refund or lose a chargeback? Does it update whenever an order is being cancelled? Does your back end give you proper financial data that you can download for...

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Unauthorized Re-Sellers = Fraud

This is a very common problem that no outside company or machine learning can help your company with. This applies to any company selling physical goods. Here’s a scenario that I’ve witnessed first hand through the years I deal with fraud. Totally legal credit card, legal mailing/shipping address, BUT:...

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Get Ready to retain revenue!

Holidays are right around the corner! Make sure you have EVERY aspect of your website’s back end ready, all fraud filters in place in all of your sales channels and your staff trained and informed. Know which email handles to automatically reject, know which countries to block, know where...

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The Risks of Worldwide Shipping

                  Every Company that sells products worldwide, and with the Holidays approaching, MUST be ready and know the risks involved. Consider yourselves warned. Been there seen the terrible mistakes that have cost companies millions of dollars in returns simply because Europe...

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Here’s What Makes the Facebook Data Breach so Harmful

While the recent hack didn’t expose financial info, experts explain that personal data can be even more valuable By Allen St. John October 05, 2018 The Facebook data breach that affected as many as 90 million users last week was different from other recent examples in a way that concerns security...

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Debate: Finance or Customer Support?

Chargebacks – Fraud – Claims – Disputes – Refunds Here is the deal: A lot of Customer success directors want to own the Risk/Chargeback manager of the company they work for. Not so fast. Do you know the difference between a refund and a chargeback? Do you know the...

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Clear Information = Success

Are you aware that the real estate of your e-commerce website is gold? Imagine an actual brick and mortar store. You walk in and see exactly what they offer. No surprises there. Don’t you think that it is to your advantage to treat your website the same way? Your...

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Automation is not your panacea!

Automating your procedures, is not a panacea. You cannot automate everything when you sell online and depend on your customers to succeed as a brand, product, or company. You can add filters, subscribe to companies to do your reporting and sales, but you cannot automate everything, no matter what...

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