ecommerce

Unauthorized Re-Sellers = Fraud

This is a very common problem that no outside company or machine learning can help your company with. This applies to any company selling physical goods. Here’s a scenario that I’ve witnessed first hand through the years I deal with fraud. Totally legal credit card, legal mailing/shipping address, BUT:...

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Get Ready to retain revenue!

Holidays are right around the corner! Make sure you have EVERY aspect of your website’s back end ready, all fraud filters in place in all of your sales channels and your staff trained and informed. Know which email handles to automatically reject, know which countries to block, know where...

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The Risks of Worldwide Shipping

                  Every Company that sells products worldwide, and with the Holidays approaching, MUST be ready and know the risks involved. Consider yourselves warned. Been there seen the terrible mistakes that have cost companies millions of dollars in returns simply because Europe...

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Here’s What Makes the Facebook Data Breach so Harmful

While the recent hack didn’t expose financial info, experts explain that personal data can be even more valuable By Allen St. John October 05, 2018 The Facebook data breach that affected as many as 90 million users last week was different from other recent examples in a way that concerns security...

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Debate: Finance or Customer Support?

Chargebacks – Fraud – Claims – Disputes – Refunds Here is the deal: A lot of Customer success directors want to own the Risk/Chargeback manager of the company they work for. Not so fast. Do you know the difference between a refund and a chargeback? Do you know the...

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Clear Information = Success

Are you aware that the real estate of your e-commerce website is gold? Imagine an actual brick and mortar store. You walk in and see exactly what they offer. No surprises there. Don’t you think that it is to your advantage to treat your website the same way? Your...

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Know your Geography to succeed in Sales!

Geography? YES Geography has everything to do with returns, loss of revenue, chargebacks, fraud and lost inventory. Whether you sell tangible or intangible goods online, you MUST know your global Geography. If you sell anything that has to do with technology, it’s better to exclude some countries, rather than...

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Automation is not your panacea!

Automating your procedures, is not a panacea. You cannot automate everything when you sell online and depend on your customers to succeed as a brand, product, or company. You can add filters, subscribe to companies to do your reporting and sales, but you cannot automate everything, no matter what...

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Organizing your online sales

Check out this questionnaire below. We have all the plans and answers to help you succeed and protect your revenue. 1. Have you setup all your payment portals? 2. Is your back end “talking” to all your payment portals? 3. Does your back end put in place filters to...

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Fraud And Chargebacks

The Risk-Squad Method Back Office Strategies: • Flag more than two attempts by the same cc number. • Create a fraud email list in your back end and do not allow purchases to go through. In other words, block those. • You MUST create email alerts that go to your...

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